At harus777, we understand that entrusting a platform with your personal information requires complete confidence. That is why we developed this Privacy Policy not merely to fulfil legal obligations, but as a genuine demonstration of our commitment to transparency and accountability.
As an online gaming platform serving users in Malaysia, harus777 complies with applicable data protection requirements and is committed to handling your information in the most responsible manner. We never sell, rent, or trade your personal data to any third party for commercial purposes without your consent.
This Privacy Policy explains the types of information we collect, the purposes for collecting it, the parties who may receive your information, and the measures we take to protect it from unauthorised access. We also outline your rights regarding personal data and how to exercise them.
Information We Collect
Harus777 collects various types of information from users to ensure our services run smoothly, securely, and in compliance with applicable regulatory requirements. This information falls into several main categories:
Identity Information (KYC):
- Full name as it appears on your official identification document.
- National ID number (MyKad) or passport number for international users.
- Date of birth — to verify that you are 18 years of age or older.
- Full current residential address.
- An active phone number registered in your name.
- A valid and reachable email address.
Account Information & Activity:
- Username and password in encrypted form.
- Deposit and withdrawal transaction history, including payment methods used.
- Betting history, games played, and bonus activity.
- Login records including date, time, and device IP address.
Technical Information (collected automatically):
- IP address, device type, operating system, and web browser used.
- Cookie and session data for authentication and user experience purposes.
- Platform usage statistics collected in aggregate and anonymised form.
| Data Types | Primary Purposes | Legal Basis |
|---|---|---|
| Identity Data (KYC) | Identity verification & AML compliance | Legal obligations |
| Account Data | Account management & security | Contract execution |
| Transaction Data | Payment processing & audit | Contract enforcement & legal obligations |
| Technical Data | Security & platform improvements | Legitimate interests |
| Communication Data | Customer support & feedback | Consent & contracts |
How We Use Your Data
Every piece of information we collect is used for specific, pre-defined purposes. harus777 does not use your data for any other purpose without notifying you or obtaining your consent. The following are the primary purposes for which your personal data is used:
- Identity Verification: To verify that your account is legitimate and to prevent identity fraud or unauthorised account access.
- Transaction Processing: To process deposits, withdrawals, and any financial transactions related to your account quickly and accurately.
- Regulatory Compliance: To fulfil legal obligations related to anti-money laundering (AML), counter-terrorism financing (CFT), and applicable KYC requirements.
- Platform Security: To detect, investigate, and prevent fraudulent activity, bot usage, duplicate accounts, and other security threats.
- Customer Support: To provide efficient and relevant assistance whenever you contact our support team.
- Service Improvements: To analyse aggregate usage patterns in order to improve the user experience, platform performance, and new features.
- Important Communications: To send account-related notifications such as transaction confirmations, security updates, and important changes to our terms.
- Marketing (with consent): To inform you about promotions, bonuses, and exclusive offers that may interest you — only if you have agreed to receive marketing communications.
You may withdraw consent for marketing communications at any time by contacting our support team or using the unsubscribe option in our emails.
Information Sharing
Harus777 does not sell, rent, or disclose your personal data to third parties for commercial purposes. However, there are specific situations where we need to share your information with trusted parties to ensure our platform operates properly and complies with applicable laws.
Third parties that may receive your data:
- Payment Processors: Banks, digital wallet providers (TNG eWallet, GrabPay, Boost), and FPX providers that process your financial transactions. They receive only the minimum information necessary to complete a transaction.
- Identity Verification Providers: The KYC company we use to verify your identity documents in order to meet AML/CFT compliance requirements.
- Technology Infrastructure Providers: Cloud and hosting service providers that store and manage our platform data, bound by strict confidentiality agreements.
- Regulatory Authority: Law enforcement agencies, courts, or regulatory bodies when required by law or a valid court order.
- Analytics Partners: Analytics service providers that help us understand platform usage patterns — shared data is in aggregated and anonymized form.
Data Security
The security of your personal data is an absolute priority for harus777. We continuously invest in the latest security infrastructure and apply industry best practices to ensure your information is always protected from unauthorized access, use, or disclosure.
Technical security measures we apply:
- 256-bit SSL/TLS Encryption: All data transmitted between your device and harus777 servers is protected with industry-grade encryption, ensuring no third party can intercept or read your information while in transit.
- Encrypted Passwords: Your password is stored using the bcrypt hashing algorithm, which cannot be decrypted — meaning even our staff have no access to your actual password.
- Two-Factor Authentication (2FA): We support and encourage the use of 2FA as an added security layer for every login and withdrawal transaction.
- 24/7 Monitoring: Our threat monitoring system operates around the clock to detect and respond to any suspicious activity in real time.
- Data Segregation: Sensitive data such as KYC information is stored separately from gaming activity data, with distinct access controls.
- Regular Security Testing: Our platform undergoes regular penetration testing and security audits conducted by qualified independent parties.
While we take all reasonable steps to protect your data, no system is entirely immune to cyber threats. We therefore encourage you to also take responsibility for your account security by using a strong password, enabling 2FA, and never sharing your login credentials with anyone.
Cookies & Tracking Technologies
Harus777 uses cookies and similar tracking technologies to enhance the user experience, maintain login sessions, and collect statistical information that helps us understand how the platform is used.
Types of cookies we use:
- Essential Cookies: Required for core platform functions such as session authentication and security. These cookies cannot be disabled without affecting platform functionality.
- Performance Cookies: Collects information on how users interact with the platform — most visited pages, time spent, and errors encountered — all in aggregated and anonymized form.
- Functional Cookies: Remembering your preferences and settings such as language, time zone, and display options to provide a more personalized experience.
- Analytics Cookies: Helps us analyze usage patterns to improve content, design, and new platform features.
You can manage and delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the harus777 platform. For more information on managing cookies, refer to your web browser's help documentation.
Your Rights
As a harus777 user, you have certain rights regarding your personal data. We fully respect and facilitate the exercise of these rights. The following are the rights you hold:
You have the right to request a copy of all personal data we hold in relation to your account.
You may request correction of any inaccurate or incomplete information in our records.
You may request deletion of your personal data, subject to applicable legal retention requirements.
You have the right to request that we restrict the processing of your data in certain situations permitted by law.
You may request your data in a machine-readable format for transfer to another platform.
You have the right to object to the processing of your data for direct marketing purposes at any time, without providing any reason.
To exercise any of the above rights, please contact our customer support team via 24/7 Live Chat or email at [email protected]. We will respond to your request within 30 working days from the date the request is received.
Data Retention & Deletion
Harus777 retains your personal data only for as long as necessary to fulfil the original purpose of its collection or to comply with applicable legal obligations. Retention periods vary by data type:
- KYC & Identity Data: Retained for a minimum of 5 years after account closure, in line with applicable AML compliance requirements in Malaysia.
- Financial Transaction Records: Retained for 7 years for financial audit and tax compliance purposes.
- Account Activity Log: Retained for 2 years for security and investigation purposes if required.
- Support Communication Data: Retained for 2 years after the resolution of the relevant case.
- Marketing Data: Retained until you withdraw consent or request deletion.
Once the retention period expires, your data will be permanently deleted from our systems or anonymised so it can no longer be linked to your identity. We use secure deletion procedures that ensure data cannot be recovered once removed.
Privacy Policy Changes
Harus777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or service improvements. Each new version will be published on this page with the latest update date.
For changes that are material or that may significantly affect your rights, we will endeavour to notify you via in-platform notification or email at least 14 days before the changes take effect, where it is practicable to do so.
Your continued use of the harus777 platform after the effective date of any changes will be considered your acceptance of the updated Privacy Policy. We therefore encourage you to review this page periodically.
For any questions, concerns, or requests regarding this Privacy Policy, please contact us via 24/7 Live Chat or email at [email protected]. Our team is available to provide further clarification in Bahasa Melayu.
All data is transmitted via the same 256-bit SSL/TLS encryption used by leading banking institutions. Your information cannot be intercepted while in transit.
Your personal data has never been and will never be sold to advertisers or third-party companies for marketing purposes without your explicit consent.
Our data protection practices comply with applicable AML/CFT and KYC requirements, ensuring the platform operates within the proper legal framework.
Our cybersecurity threat monitoring system operates 24/7, detecting and blocking any unauthorised access attempts in real time.
Only authorised personnel may access users' personal data, with every access logged and monitored for full accountability.
We believe in clear and honest communication. This Privacy Policy is written in plain language, free from confusing legal jargon.